# Overview
The Platforce CRM (сustomer relationship management) system streamlines company's sales activity and medical representatives management. Also, it provides tools for KPI metrics collection and analysis. Platforce CRM allows for various calls performance, including remote calls and conferences.
For proper and smooth operation, the system requires configuration and databases creation by the administrator. Before you start, make sure the system requirements are met.
# System requirements
You can access the Platforce CRM system from a web browser on the desktop and portable devices.
# Desktop browsers
Google Chrome (recommended): v78 and higher
Opera: v66 and later
Firefox: v60 and later
Microsoft Edge: v79 and later
Safari: v12 and later
# Portable device browsers
iOS Safari
Android Chrome
# Supported file formats
Presentation: The
Single page applicationformat in a ZIP archiveEmail: HTML format
Media files: PDF, JPG, and JPEG formats